AODA Customer Service Standards Training for Employers

The Online AODA training, also included is the Accessibility Standard for Customer Service employer handbook.

Sign Up for AODA Customer Service Standards Training


    AODA Customer Service Standards

    AODA Customer Service Standards – Our course consists of threesessions. In 2005, the Government of Ontario passed AODA. What does AODA stand for? It is the Accessibility for Ontarians with Disabilities Act.

    Its goal is to make Ontario accessible by 2025, by creating and enforcing accessibility standards.

    As well as the Online AODA training, also included is the Accessibility Standard for Customer Service employer handbook.

    The course duration is approximately 45 minutes.

    TODD

    About Our Trainer

    Todd – Founder and CEO

    Meeting Your Company’s Needs for Health and Safety Training and Compliance in Canada

    I love working on complex client problems and finding friendly creative ways to solve them, simply, easily, and cost effectively.

    My experiences growing up in a 7th generation agricultural family and having worked and trained in Sales and Technology for decades led me to search out how to help Canadian companies with their Health and Safety Training needs. I look forward to interacting daily with our wonderful, varied clientele and helping keep their people and company safe with the aid of our online customizable courses and compliance training.

    Course Overview

    AODA Customer Service Standards 2

    Accessibility for Ontarians with Disabilities Training is about understanding that people with disabilities may have unique needs and it applies to all people or organizations in Ontario that provide goods or services and have one or more employees.

    Course Details

    Session 1

    Session 1 explains the history of and the background of AODA. Participants will learn what to expect from the AODA training, the goal and the purpose of AODA. Also discussed are definitions of “Disability” and the requirements of providers, who must take follow the Ontarians with disabilities act training.

    Session 3

    Session 3 covers Serving Peoples with Disabilities. AODA Customer Service training outlines proper speech. Instead of “handicap training “, “serving a person with a disability training”.

    AODA Customer Service Training shows how to provide service with people with unique needs.

    Session 2

    Session 2 covers Understanding Disabilities. AODA training Ontario details the disabilities and how they present themselves. Whether it is visual disabilities to hearing disabilities to learning disabilities, they are covered for the AODA requirements Ontario has laid out.

    Summary

    To complete this training course, the training must include a review of the purpose of the Act and the requirements of this Regulation and instruction about how to interact with persons with diverse types of disabilities and how to interact with persons with disabilities who use an assistive devise and other requirements.

    FAQs

    How long does the course take?

    The course should take the average user approximately 45 minutes.

    How long before I can start the course?

    You can begin assigning courses immediately after signing up and paying for them. The sign-up process is quick and easy, and shortly you can have your personnel started on the course itself.

    Is this course compliant with all laws and regulations?

    Yes, this course covers all the competency requirements of OHSA.

    Our course meets or exceeds all the standards and safety regulations required to help them get started and stay compliant.

    Wrap Up

    Obtaining your Accessibility for Ontarians with Disability training is an easy, convenient way to interact with our diverse population. Our course meets or exceeds all the standards and safety regulations needed to help you get started.

    Check out our courses and packages above.

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