AODA Customer Service Standards – Our course consists of threesessions. In 2005, the Government of Ontario passed AODA. What does AODA stand for? It is the Accessibility for Ontarians with Disabilities Act.
Its goal is to make Ontario accessible by 2025, by creating and enforcing accessibility standards.
As well as the Online AODA training, also included is the Accessibility Standard for Customer Service employer handbook.
The course duration is approximately 45 minutes.